4708 Kmart Dr. Suite D Wichita Falls, TX 76308  Local: (940) 322-3694
Customer Reviews
The Basketcase & Flower Shop
Local Wichita Falls, TX florist
Average Customer Rating: 4.8 of 5 stars. (46 reviews)
Date: Jul 18, 2020
Name:

State/Province:TX

Excellent service!!
Kathy's Reply:
Date: Jul 20, 2020, 8:41 am

Thank you so much for taking the time to post a review! Glad everyone was happy!!
Date: Jul 13, 2020
Name:

State/Province:TX

very pretty arrangement rec'd on Friday, Today is Monday and they still look very good.
Kathy's Reply:
Date: Jul 13, 2020, 2:16 pm

Thank you for taking the time to review! I am so glad you liked it!! Keep it watered and it should stay pretty for a while!!
Date: May 29, 2020
Name:

State/Province:TX

Always exquisite arrangements and such tender loving care from Kathy and her staff! Best florist around!
Kathy's Reply:
Date: May 29, 2020, 11:17 am

Thank you, Jene'! Always delighted to take your mom flowers!!
Date: May 25, 2020
Name:

State/Province:TX

Beautiful and unique arrangements for a fair price.
Kathy's Reply:
Date: May 26, 2020, 6:58 am

Thank you. Glad you were pleased!
Date: May 22, 2020
Name:

State/Province:FL

Beautiful
Date: May 14, 2020
Name:

State/Province:TX

They were great flowers.
Kathy's Reply:
Date: May 15, 2020, 10:25 am

Thank you for the review and the 5 stars! I'm glad you were happy!!
Date: May 11, 2020
Name:

State/Province:TX

Flower arrangements was beautiful. Thank you for continuing to work in this ever-changing world
Kathy's Reply:
Date: May 11, 2020, 2:53 pm

Thank you Ellen for taking the time to review my work! Yes, it is ever changing!! We are here to serve others as long as they let us!! Have a blessed day!
Date: Apr 13, 2020
Name:

State/Province:CO

With Covid 19 there was limited availability. With what they had in stock they were able to make a prettier arrangement than what I had ordered on line. They had to deliver a few days early due to the shut down. I was so pleased I would recommend them above all other flower shops
Kathy's Reply:
Date: Apr 13, 2020, 9:32 am

Thank you, Kay! We are so happy you were pleased!! Have a blessed day and stay safe!!
Date: Apr 10, 2020
Name:

State/Province:NC

Very responsive to customer, especially during the Covid-19 pandemic. Family who received the arrangement was very pleased, and I am too. Thank you.
Kathy's Reply:
Date: Apr 11, 2020, 9:07 am

Thank you for taking the time to review. I'm glad everyone was pleased! Stay safe and Happy Easter!
Date: Mar 15, 2020
Name:

State/Province:TX

The flowering plant I ordered for my mom was GORGEOUS! Great work guys!
Kathy's Reply:
Date: Mar 16, 2020, 3:01 pm

Thank you, Stacey for taking the time to write the review. I'm glad she liked it!!
Date: Jan 22, 2020
Name:

State/Province:TX

Very pleased with arrangement and customer service!
Kathy's Reply:
Date: Jan 22, 2020, 8:22 am

Thank you for taking the time to post a review. We're glad you were pleased! Have a great day!!
Date: Jan 17, 2020
Name:

State/Province:TX

The flowers were lovely
Kathy's Reply:
Date: Jan 17, 2020, 8:11 am

Thank you for taking the time to give me a review!! Glad you like the flowers. Have a wonderful day!
Date: Oct 17, 2019
Name:

State/Province:TX

Beautifully done very nicely arranged as always thanks again
Kathy's Reply:
Date: Oct 17, 2019, 4:45 pm

Thanks, Joe for taking the time to give us a review. I hope she liked everything! I know the ladies at school were probably a little jealous of all the "Love" you were showing!!
Date: Jul 04, 2019
Name:

State/Province:TX

Deliverer let me know plant was left with housekeeper. Thought that was above and beyond. Really nice people to work with since I didn't have phone number for receiver.
Kathy's Reply:
Date: Jul 05, 2019, 4:17 pm

Thank you, Cathy, for taking the time to review. We want our flowers to be as fresh as possible and for those receiving them to be aware when they are delivered! We hope we earned any of your future flower business. Have a great week-end!
Date: May 08, 2019
Name:

State/Province:TX

Beautiful job on flowers
Kathy's Reply:
Date: May 08, 2019, 1:34 pm

Thank you so much for taking the time to write a review!! Glad you liked the flowers! Have a great day!
Date: Apr 26, 2019
Name:

State/Province:TX

My wife loved the flowers. Thank you for your prompt and professional service!
Kathy's Reply:
Date: Apr 26, 2019, 11:39 am

Thank you so much for taking the time to post a review! We appreciate your business!!
Date: Apr 24, 2019
Name:

State/Province:TX

I LOVE THESE LADIES! Kathy called to verify my on-line order and kept me apprised on the delivery. The flowers were perfect and I will always use The Basketcase for all of my flower needs!
Kathy's Reply:
Date: Apr 24, 2019, 4:25 pm

Thank you, Terri! We were so happy to finally get the flowers delivered! Glad she (and you) liked them.
Date: Feb 18, 2019
Name:

State/Province:TX

My wife loved the flowers Thank you so much for your fast and efficient service.
Kathy 's Reply:
Date: Feb 19, 2019, 8:03 am

Thank you so much for taking the time to give us a review. Glad your wife loved them!!
Date: Feb 18, 2019
Name:

State/Province:TX

Beautiful arrangement very nicely done this was a very important day for us as we had been separated for 38 years and are celebrating our first year back together as father and daughter thank you again
Kathy's Reply:
Date: Feb 18, 2019, 3:08 pm

Wow! How wonderful!! I am so glad we could be a part of the celebration! Thank you for taking the time to let us know.
Date: Feb 01, 2019
Name:

State/Province:CA

Great experience, personalize service, Kathy is awesome! Thank you,❤️
Date: Jan 04, 2019
Name:

State/Province:TX

Always amazing arrangements. My Mom was absolutely thrilled when she received the delivery. Thank you so much! I use you all exclusively for flowers in WF.
Kathy's Reply:
Date: Jan 04, 2019, 8:57 am

Thank you, Jene! I love to see smiles on people's faces when they receive flowers. It was so nice of you to take the time to leave a review. I hope your new year is a blessed one!
Date: Dec 28, 2018
Name:

State/Province:TX

You delivered on time and with a smile. My mother LOVED the flowers! Thank you guys!
Kathy's Reply:
Date: Dec 28, 2018, 2:44 pm

Thank you so much for your order, Terri. It was our pleasure to help make your mom's Christmas a little brighter! I hope you have a wonderful New Year!!
Date: Dec 03, 2018
Name:

State/Province:TN

Great service
Date: Oct 20, 2018
Name:

State/Province:TX

Beautiful display my teddy bear was wet from the flowers but it was a lovely display.
Kathy 's Reply:
Date: Oct 21, 2018, 12:27 pm

Thank you for the review. Sorry about the bear. It was raining when we delivered. Hopefully he's dry now!!
Date: Oct 18, 2018
Name:

State/Province:TX

The service was excellent! They were delivered at the scheduled time and the recipient really loved them !! She sent me a picture They were beautiful! Thank you.
Kathy 's Reply:
Date: Oct 21, 2018, 12:29 pm

Thank you for sharing. Glad she was happy with the flowers!
Date: Oct 17, 2018
Name:

State/Province:TX

Beautiful arrangement very nicely done and delivered as promised
Kathy's Reply:
Date: Oct 18, 2018, 3:29 pm

Thank you so much for taking the time to give us a review. We appreciated the order and hope your daughter had a wonderful birthday!! You are a sweet and thoughtful dad.
Date: Sep 21, 2018
Name:

State/Province:IT

I am very pleased with the the variety of items to choose from. The delivery was perfect and was even prettier than pictured. The website also makes it extremely easy for me to make orders internationally, which is the biggest plus point because most do not offer this service. Thank you for doing your job exceptionally well!
Sammie's Reply:
Date: Sep 21, 2018, 1:48 pm

Thank you so much for your kind words and taking the time to let us know how we're doing. I'm happy we could help you from across the way! :) Have a blessed day!
Date: Sep 07, 2018
Name:

State/Province:IT

Thank you so much for making it easy for international orders! I ordered from Germany for my mom’s birthday, and everything went perfectly!
Sammie's Reply:
Date: Sep 07, 2018, 4:57 pm

Thank you so much for your order and taking time out to give us such a kind review. Have a great weekend.
Date: Jul 07, 2018
Name:

State/Province:TX

I needed to order flowers for a funeral - for the next day. The arrangement was perfect and the flowers were beautiful. Thank you!
Sammie's Reply:
Date: Jul 07, 2018, 3:06 pm

Thank you so much for your kind words!
Date: Jul 06, 2018
Name:

State/Province:FL

Placed an order of a flowery plant to be delivered to the tomb of a dear friend. I am very satisfied with the wide choice & service of the basket case & Flower shop. And will use their services again.
Sammie's Reply:
Date: Jul 12, 2018, 11:50 am

Thank you so much for taking time out to review us. We're happy you were satisfied.
Date: May 16, 2018
Name:

State/Province:TX

Recipient loved them.
Sammie's Reply:
Date: May 16, 2018, 12:18 pm

We love to hear this!! We strive to make our customers happy! Oh happy Days! Thank you for taking time to give us your review. :)
Date: May 03, 2018
Name:

State/Province:TX

Absolutely love the Basketcase!! The beautiful arrangement was perfect!!
Date: Mar 29, 2018
Name:

State/Province:TX

I live in Vernon and my friend was in the hospital in Wichita Falls. I ordered her flowers that were to be delivered the next day. I found out that morning she was being released. I called your shop and y’all made sure she got the flowers before she was discharged! They were beautiful! Thank y’all so much!!
Sammie's Reply:
Date: Mar 29, 2018, 10:01 am

We strive to make our customers happy! That's why our job is so fulfilling. We're glad we could be of service. We appreciate you!!
Date: Feb 28, 2018
Name:

State/Province:TX

Always top notch!
Date: Jan 17, 2018
Name:

State/Province:TX

Beautiful flowers that brought a smile to my moms face after a bad day.
SAMMIE's Reply:
Date: Jan 17, 2018, 10:12 am

THANK YOU!! We appreciate your business and happy we could make your mom smile!
Date: Dec 19, 2017
Name:

State/Province:TX

Beautiful bouquet for my Mom's birthday. Thank you, Basketcase! She was thrilled!
Date: Jun 29, 2017
Name:

State/Province:TX

Excellent selections and the recipient was thrilled with the delivery and the plant.
Date: Apr 14, 2017
Name:

State/Province:TX

Thank you for the beautiful arrangement you created for my aunts funeral.
Date: Apr 10, 2017
Name:

State/Province:TX

The basket case did a wonderful job with my mother in law's birthday flowers. They were very helpful and fast.
Date: Mar 16, 2017
Name:

State/Province:TX

Greetings Basketcase, I loved your personalized service while handling my request as well as my grandmother adoring her arrangement upon delivery. I really appreciated the attention to detail as well as my later delivery request. I will be ordering from you in the near future as well as telling my Texas family and friends how much I loved your service. thank you for making my grandmother's birthday very special!! Mona Tetter
Yvonne's Reply:
Date: Mar 16, 2017, 12:34 pm

Thank you so much Mona!!! We are so thrilled that you were happy with your order!! I look forward to helping you in the future!!
Date: Feb 17, 2017
Name:

State/Province:TX

Love the roses I received for Valentines! They are still beautiful today. The teddy bear is so cute too :)
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The Basketcase & Flower Shop
4708 Kmart Dr. Suite D
Wichita Falls, TX. 76308
Local: (940) 322-3694

All prices shown in US dollars

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